Frequently Asked Questions

Everything you need to know about Freelancer Portal. Can't find the answer? Contact our support team.

1. How much does articlesumm-pro cost?

Answer: articlesumm-pro offers three pricing tiers: Free (3 summaries/day, up to 1,000 words), Pro ($9.99/month, unlimited summaries, up to 50,000 words per article), and Enterprise ($29.99/month, team collab

Read detailed explanation
articlesumm-pro offers three pricing tiers: Free (3 summaries/day, up to 1,000 words), Pro ($9.99/month, unlimited summaries, up to 50,000 words per article), and Enterprise ($29.99/month, team collaboration, API access, custom branding). All paid plans include a 7-day free trial with no credit card required. Annual billing saves 20%.

2. What file formats does articlesumm-pro support?

⚠️ Note: This feature is coming soon (expected in next release).

Answer: articlesumm-pro supports PDF, DOCX, TXT, HTML, and Markdown inputs. You can upload files directly, paste text, or provide URLs for web articles. The tool processes documents up to 50MB and extracts te

Read detailed explanation
articlesumm-pro supports PDF, DOCX, TXT, HTML, and Markdown inputs. You can upload files directly, paste text, or provide URLs for web articles. The tool processes documents up to 50MB and extracts text from scanned PDFs using built-in OCR. Export formats include Markdown, HTML, PDF summary reports, and JSON for API users. Batch processing allows up to 20 files simultaneously.

3. How accurate are the AI-generated summaries?

Answer: articlesumm-pro achieves 94% accuracy in retaining key information based on independent testing against human-written summaries. The tool uses a multi-stage approach: initial extraction, relevance sco

Read detailed explanation
articlesumm-pro achieves 94% accuracy in retaining key information based on independent testing against human-written summaries. The tool uses a multi-stage approach: initial extraction, relevance scoring, and coherence optimization. Users can adjust summary length (10%, 20%, 30% of original) and focus areas (executive summary, key points, or detailed analysis). Accuracy improves with clearer source formatting and structured content.

4. Which languages does articlesumm-pro support?

⚠️ Note: This feature is coming soon (expected in next release).

Answer: articlesumm-pro supports 47 languages for input and can summarize content in the original language or translate to 12 output languages including English, Spanish, French, German, Chinese, and Japanese

Read detailed explanation
articlesumm-pro supports 47 languages for input and can summarize content in the original language or translate to 12 output languages including English, Spanish, French, German, Chinese, and Japanese. The AI model is trained on multilingual corpora and maintains context across language transitions. Language detection is automatic, with manual override available.

5. Is my uploaded content secure and private?

⚠️ Note: This feature is coming soon (expected in next release).

Answer: articlesumm-pro uses AES-256 encryption for file storage and TLS 1.3 for data transmission. Uploaded documents are automatically deleted after 24 hours for Free users and 7 days for Pro/Enterprise use

Read detailed explanation
articlesumm-pro uses AES-256 encryption for file storage and TLS 1.3 for data transmission. Uploaded documents are automatically deleted after 24 hours for Free users and 7 days for Pro/Enterprise users. No content is used for model training without explicit consent. The platform is SOC 2 Type II certified and GDPR compliant. Enterprise plans offer on-premise deployment options.

6. Can I integrate articlesumm-pro with other tools?

⚠️ Note: This feature is coming soon (expected in next release).

Answer: Yes, articlesumm-pro offers REST API access (Enterprise plan), Zapier integration, and browser extensions for Chrome, Firefox, and Edge. Native integrations include Notion, Obsidian, Evernote, and Goo

Read detailed explanation
Yes, articlesumm-pro offers REST API access (Enterprise plan), Zapier integration, and browser extensions for Chrome, Firefox, and Edge. Native integrations include Notion, Obsidian, Evernote, and Google Drive. Webhook support enables custom workflows. The API documentation provides code samples in Python, JavaScript, and cURL. Rate limits: 100 requests/day (Free), 1,000/day (Pro), 10,000/day (Enterprise).

7. How do I cancel my subscription?

⚠️ Note: This feature is coming soon (expected in next release).

Answer: Cancel anytime from your account dashboard under "Billing Settings." Cancellation takes effect at the end of the current billing period—no partial refunds. Your account reverts to Free tier with histo

Read detailed explanation
Cancel anytime from your account dashboard under "Billing Settings." Cancellation takes effect at the end of the current billing period—no partial refunds. Your account reverts to Free tier with historical summaries accessible for 30 days. To delete your account entirely, contact support@articlesumm.pro. Enterprise contracts require 30-day notice. Export your data before cancellation using the "Download All" feature.

8. What are the system requirements and compatibility?

Answer: articlesumm-pro is a web-based application compatible with Chrome, Firefox, Safari, and Edge (latest two versions). Mobile-responsive design works on iOS 14+ and Android 10+. Desktop app available for

Read detailed explanation
articlesumm-pro is a web-based application compatible with Chrome, Firefox, Safari, and Edge (latest two versions). Mobile-responsive design works on iOS 14+ and Android 10+. Desktop app available for Windows 10+, macOS 11+, and Linux (AppImage). Minimum internet speed: 5 Mbps. No local installation required for web version. Offline mode (Enterprise only) caches recent summaries.

9. How can I get customer support?

⚠️ Note: This feature is coming soon (expected in next release).

Answer: Free users access community forum and knowledge base. Pro users receive email support within 24 hours. Enterprise users get priority support (4-hour response), dedicated account manager, and phone/Sla

Read detailed explanation
Free users access community forum and knowledge base. Pro users receive email support within 24 hours. Enterprise users get priority support (4-hour response), dedicated account manager, and phone/Slack channel access. Support covers technical issues, billing inquiries, and usage optimization. Live chat available Monday-Friday, 9 AM-6 PM EST. Video tutorials and onboarding calls included for Enterprise plans.

10. Can I export summaries to other formats?

Answer: Yes, export options include Markdown (for Notion/Obsidian), HTML (for web publishing), PDF (formatted reports with highlights), and JSON (for developers). Pro users can customize export templates with

Read detailed explanation
Yes, export options include Markdown (for Notion/Obsidian), HTML (for web publishing), PDF (formatted reports with highlights), and JSON (for developers). Pro users can customize export templates with company branding. Batch export allows downloading all summaries as a ZIP file. API users receive raw JSON with metadata. Integration with Readwise, Notion, and Evernote enables one-click export to those platforms. ---